Effective Date: 1/09/2025

At Joetian Limited, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and real estate transactions.

1. Information We Collect

We may collect the following information when you use our services:

Personal details (name, phone number, email, address)

Payment information (bank details, transaction history)

Identification documents (where required for verification and compliance)

Website usage data (via cookies, analytics, and browsing activity)

2. How We Use Your Information

We use your data to:

Process property purchases, sales, and documentation

Communicate with you about services, offers, and updates

Verify ownership and ensure compliance with legal requirements

Improve our website, customer experience, and service delivery

Protect against fraud, unauthorized transactions, and disputes

3. Data Protection & Security

We implement strict administrative, technical, and physical safeguards to protect your data.

Only authorized staff and agents have access to sensitive information.

Payments are processed through secure channels.

4. Cookies

Our website uses cookies to:

Enhance user experience

Track website traffic and usage trends

Personalize content and services

You may disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Sharing & Third Parties

We do not sell or rent your personal data.

We may share information with trusted third-party partners (lawyers, surveyors, government agencies) strictly for property documentation or regulatory purposes.

We may disclose data if required by law or for dispute resolution.

6. Your Rights

As a client, you have the right to:

Request access to the personal information we hold about you

Correct or update inaccurate details

Request deletion of your data (subject to legal and contractual obligations)

Opt-out of marketing communications at any time

7. Third-Party Links

Our website may contain links to external sites. Joetian Limited is not responsible for the privacy practices or content of third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised effective date.